Fircrest, WA

Recruiting for a Chief Operating Officer (COO) with bank or credit union experience. The COO is a strong leader who collaborates, delivers results, and provides strategic direction and oversight for operational and membership functions at TAPCO Credit Union. The COO directs the planning and implementation of policies and practices and represents TAPCO in the community. The COO serves on the executive and senior management teams. When requested by the CEO and/or the board of directors, the COO will perform special studies. The COO must maintain an in-depth, up-to-date knowledge on all credit union products and services.

The COO will promote TAPCO’s products and services to members and prospective members, contribute to the establishment and execution of the credit union strategy, and oversee branch performance including employee training and the call center and lending areas. The COO must be comfortable holding himself or herself and others accountable.

It is essential for the COO to maintain up-to-date and comprehensive knowledge on all related policies procedures, rules, and regulations regarding all of the areas he or she supervises. He or she must understand federal, state, local regulations/laws relating to facility management (i.e., ADA, OSHA). The COO will also be responsible for mentoring, embracing TAPCO’s values, developing and overseeing the annual budget. The COO must embrace and accept change and manage outside vendors.  

Applicants must be willing to travel. Candidates must have integrity, respect, and the ability to cope with pressure and adversity. One year of facility and building maintenance experience is required along with a valid driver’s license and the ability to be bonded. An associate degree, equivalent trade school training, or on the job experience is required. Top candidates will have all listed qualifications along with strong planning, problem-solving, organizational, customer service, and communication skills. Top applicants will also have a demonstrated understanding of building maintenance, repairs, and construction practices and processes.

Compensation ranges from $140,000 to $190,000 with the potential for a bonus.