Darlene Dumont, PhD, LSSBB

Director, Organizational Development Services



“My purpose is transforming organizations and people to be the best they can be.” – Darlene Dumont

Darlene Dumont, Ph.D. has over 30 years of diversified experience and specializes in organizational transformations, executive coaching, succession planning, human-centered design, strategic workforce analysis, organizational design, and innovation using a variety of systems-thinking approaches. 

Her work with BOD’s, CEO’s, and C-Suite executives focuses on increasing the effectiveness of leadership teams and supervisory committees along with establishing tiered management systems and infrastructures to align the organization’s vision, mission, and values with strategic goals to achieve results.  

She has in-depth experience in a variety of industries including credit unions, financial institutions, healthcare, insurance, manufacturing, federal, state and military agencies.  She is a retired Captain of the U.S. Air Force/Air National Guard, a Board member of the Continuous Improvement Lean Collaborative (CILC), and a Lean sensei/faculty member of the Lean Enterprise Institute (LEI).

She has a Doctorate in Business Administration and Quality Systems, a master’s degree in Management Information Systems, a master’s degree in Quality Systems Management, and a dual-major bachelor’s degree in Accounting and Economics.   She is certified in Organizational Design and has a Lean Six Sigma Black Belt.

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