GFA Federal Credit Union ($649M, Gardner, MA) has selected Mark Hettinger to serve as president/chief executive officer. Hettinger has served as Executive Vice President & Chief Operating Officer for First Alliance Credit Union since 2004 and will join GFA FCU in early April. He was placed by DDJ Myers, the well-known leadership development firm. “Deedee and her amazing team delivered at an extremely high level,” says Hettinger. “They took great care of me as a CEO candidate and set me up for success by making the process easy and allowing me to focus on getting to know GFA FCU.”
“The GFA Board of Directors was thrilled to find a candidate the caliber of Mark Hettinger during our nationwide search,” says Doug Delay, GFA FCU’s Board Chair. “Mark will bring experience, professionalism, and leadership to our members and the communities we serve.”
In addition to Hettinger’s extensive experience as EVP/COO at First Alliance Credit Union where he was a respected proponent of empowerment and accountability, he previously served as Vice President Member Services for Think Federal Credit Union. His professional experiences have also included serving as a Branch Manager and a Lending Officer, giving Hettinger a members-first perspective.
“GFA FCU has an 85-year history of strong growth and high-quality member service, along with an intelligent and dedicated Board of Directors,” says Hettinger. “I look forward to enhancing the credit union’s strong employee culture and providing innovative, world-class service to meet all members’ financial needs – whether they joined us yesterday, today or will join us tomorrow.”
Hettinger obtained his Bachelor of Applied Science, Business Administration and Human Resources Management degree from Saint Mary’s University in Minnesota. He has continued his professional development by attending the CUES CEO Institute and completing executive education programs at Cornell’s Johnson Graduate School of Management, University of Virginia’s Darden School, CUNA Management School, and the American Institute of Banking.